We spent four nights at the trendy Andaz London Liverpool Street in April 2023, using our Hyatt reward points (a total of 70k, at 2.5cpp). The hotel is conveniently located near Liverpool Street Station and offers a variety of dining options. The breakfast buffet was quite extensive, with numerous options to choose from, including English and American-style dishes. Additionally, it is only a ten-minute walk to Shoreditch, where there are plenty of restaurant options, and there's even a grocery market across the street and an Eataly right next door. The Liverpool Street Station nearby was a lifesaver, as it allowed us to take the underground and overground lines to explore London.

Our room was cozy and had a fantastic ambiance, but we did experience a couple of issues, such as a flooded bathroom and a malfunctioning mini-bar fridge. However, the staff and maintenance team were prompt in addressing and fixing the problems. Unfortunately, as an Explorist member, no room upgrades were available. But daily Happy Hour with drinks and appetizers was a great start to our evenings!

Overall, we had a pleasant stay at Andaz despite the few issues we encountered in the room. The property is quite large and has a maze-like feel to it, but it has a unique old London charm, with stylish and clean interiors and exceptional service.

One thing to keep in mind is that some high-end properties in London have recently started implementing a sneaky 5-15% "discretionary service charge" per day, which is not disclosed upfront during booking. However, you can ask the staff to remove it at checkout. I prefer to tip the staff directly.